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    • Accessibility

    Effective Date: June 6, 2026

    Our Commitment to Accessibility

    Philadelphia Baskets is committed to making this website accessible and usable for as many people as possible, including individuals with disabilities. We aim to provide visitors with access to product information, delivery information, order support, and checkout functionality in a clear and usable manner.

    We strive to improve the accessibility and usability of this website on an ongoing basis.

    Accessibility Standards

    Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

    Accessibility considerations are incorporated into our website design, development, content, and maintenance practices. We work to identify and address potential barriers as technology, standards, and website features evolve.

    Ongoing Efforts

    Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:

    • Improving keyboard navigation and screen reader compatibility where feasible
    • Supporting readable text, clear page structure, and sufficient visual contrast
    • Reviewing website content and features with accessibility in mind
    • Improving access to product, delivery, contact, and order tracking information
    • Supporting assistive technologies commonly used by visitors, where reasonably possible

    Because this website is dynamic and may include third-party tools, apps, payment services, or embedded features, some content or functionality may not yet be fully accessible at all times.

    Third-Party Content and Tools

    Some features or content on this website may be provided by third parties, such as payment processors, order tracking tools, support widgets, or ecommerce applications. While we encourage accessibility best practices from third-party providers, we do not control all third-party content, code, or functionality and cannot guarantee that every third-party feature will be fully accessible.

    Assistance and Feedback

    If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a gift basket, accessing delivery information, using the order tracking widget, or contacting support, we encourage you to contact us.

    We welcome accessibility-related feedback and will make reasonable efforts to review and address accessibility concerns where feasible.

    Contact Us

    If you have questions about accessibility or need support using this website, please contact Philadelphia Baskets through the contact methods listed on this website. You may also call our customer service team at (267) 412-5860.

    When reaching out about an accessibility issue, please include:

    • The webpage, feature, or tool you were trying to access
    • A brief description of the issue you encountered
    • The assistive technology, browser, device, or operating system you were using, if applicable
    • Your preferred contact method for follow-up, if a response is requested

    Continuous Improvement

    Philadelphia Baskets views accessibility as an important part of maintaining a usable website for all visitors. We are committed to ongoing review and reasonable improvement of this website’s accessibility over time.